Easy Auto Ship Review

Our team analyzed customer reviews, online ratings, and the results of our car shipping survey to better understand the typical Easy Auto Ship review. We found that people who used the auto transport service have mostly favorable impressions of the company. In fact, its reputation among customers is one of Easy Auto Ship’s biggest strengths.

We broke down Easy Auto Ship reviews and ratings in the following sections to give a more detailed picture of customer sentiment.

Easy Auto Ship BBB Reviews

Easy Auto Ship is accredited by the BBB and holds an A+ rating. On the BBB website, the company has over 600 customer reviews with an average rating of 4.62 out of 5.0 stars.

The BBB has fielded 26 customer complaints about Easy Auto Ship over the past three years. However, the company responded to each comment on the site, indicating that it takes its customer service reputation seriously.

Easy Auto Ship Online Ratings

Customers also rate the company highly on other sites around the internet. Easy Auto Ship reviews from more than 4,000 customers on Google average 4.6 out of 5.0 stars. The provider has a lower rating of 2.6 out of 5.0 stars on Trustpilot out of only 16 reviews.

Easy Auto Ship Reviews on Reddit

Reddit is a popular place for people to look for real reviews about anything, auto shippers included. However, we were only able to find one actual Easy Auto Ship review on Reddit:

“We used Easy Auto Ship and they did a great job for our cross-country move” – u/Exhaustipated_pigeon

Easy Auto Ship Survey Results

In 2023, we surveyed 1,000 customers who had shipped a car. Out of the total, 35 people used Easy Auto Ship. While it’s not a large sample size, it’s interesting to see what they said. The majority (54 percent) said they were very satisfied while 43 percent said they were somewhat satisfied. The one remaining respondent was neither satisfied or dissatisfied, and no one said they were unsatisfied.

Cost was the most important factor to respondents who chose Easy Auto Ship, and here’s what they paid:

• 14% paid under $500
• 20% paid between $500 and $1,000
• 29% paid between $1,000 and $1,500
• 23% paid between $1,500 and $2,000
• 14% paid over $2,000

Positive Easy Auto Ship Reviews

A clear majority of the Easy Auto Ship reviews we found online were positive. Many of the favorable comments we read mentioned a smooth shipping experience and helpful customer support.

The following quotes represent the overall sentiment we observed in positive reviews for Easy Auto Ship:

“Great service. They kept me in the loop through the whole process. [Not] once did I have a worry.”
– Rosie via Trustpilot

“Easy Auto Ship made moving my car so easy and stress-free. The quote I was given was the amount I was charged, and the day assigned for pickup and dropoff proved true. Communication with this company was excellent, and I always felt taken care of and informed at all points of the move.”
– Jacquelyn L. via BBB

Easy Auto Ship Complaints

We also found some negative Easy Auto Ship reviews online. Many of these complaints centered around three things: lack of communication between customers and the company, damages not being covered under the insurance policy, and carriers arriving later than the scheduled dropoff date.

These excerpts are indicative of the negative Easy Auto Ship reviews we found online:

“They talk a good game when they are trying to get your business and even after you decide to use them. But when your vehicle finally shows up and it is damaged, they talk a whole different game. Beware of this company.”
– Paul M. via BBB

“Reached out twice after the car was picked up, and I never received a reply. Seems like all they care about is getting their initial fee and then letting you figure things out on your own. Will definitely be using a different service moving forward.”
– Taylor F. via BBB

Easy Auto Ship Costs

Our research team found that Easy Auto Ship usually has competitive rates for car shipping services. Our quotes found that shipping costs range from 70 cents per mile to $1.67 per mile. Here are some sample prices available on Easy Auto Ship’s website:

Compared to many other auto transporters, Easy Auto Ship offers affordable price estimates. Be aware, however, that your actual quoted rates could vary from the numbers provided above. Also keep in mind that many Easy Auto Ship reviews mentioned price hikes during vehicle shipments, even with guaranteed pricing.

What Affects Easy Auto Ship Costs?

Each vehicle shipping company charges rates based on distance, but other factors also influence car shipping costs. The higher rates for certain types of vehicle shipping and overseas transport aren’t factored into the prices listed on the Easy Auto Ship website.

Factors that can influence shipping prices include:

• Time of year: Car shipping costs usually peak over the summer months and in January.
• Fuel costs: A higher price for fuel means you’ll be charged more for car transport.
• Distance: Even as costs per mile decrease, shipping farther generally means higher prices. Shipping your car internationally or to Alaska or Hawaii will come at an additional cost.
• Transport type: Enclosed shipping and door-to-door transport can both raise car shipping costs. Open carrier shipping and terminal-to-terminal transport are likely to be cheaper.
• Vehicle type: Larger vehicles like SUVs and pickup trucks are usually pricier to transport.
• Vehicle condition: Inoperable vehicles will cost more to move than ones in driving condition.

Easy Auto Ship Guaranteed Pricing

At Easy Auto Ship, transport quotes are guaranteed for up to 30 days. That’s a huge plus in an industry in which it’s common for prices to go up after the initial quote. The company also promises no hidden fees, meaning that what you see is what you get in terms of pricing.

Many customers leave Easy Auto Ship reviews saying that the company doesn’t always honor its guaranteed pricing, however. We can’t verify how often that occurs, but it’s worth keeping in mind if you have an inflexible shipping budget.

Easy Auto Ship Cancellation Policy

Easy Auto Ship makes it relatively easy to cancel a shipment. Customers can get a full refund if they cancel before the company has assigned a carrier to their shipping job. If it has assigned a driver, customers can still receive a refund minus the carrier fee.

How To Lower Easy Auto Ship Rates

Discounts aren’t very common in the auto transport industry, but Easy Auto Ship has a few. These include the following:

• Call for a quote discount: Easy Auto Ship offers free quotes online, but if you get one over the phone, you can reduce your shipping fee by as much as 15%.
• Military discount: Active members of the U.S. military and veterans can get a discount on their car shipment if they mention it during the quote process.
• Bulk shipping discounts: Car dealers and other businesses that need to move a fleet of vehicles at once may be able to get discounted rates.
• Cash discount: If you pay the driver in cash, you can get up to $150 off your total shipping price.

Easy Auto Ship reviews indicate satisfaction with the provider’s shipping services. Here’s an overview of the transport options you can receive from the carrier:

• Open transport: Shipping your vehicle in an open-air container is the cheaper option but it also exposes your vehicle to damages from weather and road debris.
• Enclosed transport: You can choose to ship your car inside of a closed container for extra protection at an additional cost.
• Expedited shipping: Easy Auto Ship can rush your car shipment for an added fee.
• Cross-country shipping: You can use Easy Auto Ship to move your car from one side of the U.S. to the other, such as from California to New York.
• Terminal-to-terminal shipping: When available, you can save money by shipping your car between two central locations.
• Door-to-door transport: Easy Auto Ship can transport a car from your old home or business to your new one, or at least very close to it. This is more expensive than terminal-to-terminal shipping but can be more convenient.
• International vehicle shipping: Easy Auto Ship is one of several companies that can ship your vehicle across international borders.

Easy Auto Ship Alternative Vehicle Shipping

Easy Auto Ship offers shipping options for more than just the family sedan. As a broker, the company uses its wide network of movers to provide options for shipping other types of vehicles.

Here are some of the vehicle types you can transport with Easy Auto Ship:

• Motorcycles
• All-terrain vehicles (ATVs)
• Recreational vehicles (RVs)
• Farm equipment
• Golf carts
• Boats
• Heavy equipment

All transported vehicles are insured under a contingent motor truck cargo policy, which offers coverage of up to $100,000 to pay for damages incurred during shipping.

Easy Auto Ship Tracking

Easy Auto Ship reviews sometimes complain that the company doesn’t offer live GPS tracking. However, you can still get updates on your vehicle’s shipment by calling a representative. Easy Auto Ship agents can check on the progress of your shipment and provide you with real-time details and updated estimates of the arrival time.

Easy Auto Ship Benefits

One standout feature mentioned in Easy Auto Ship reviews is the company’s array of perks. The broker is one of very few in the shipping industry that offers rental car reimbursement. If your car shipment takes more than 14 days to arrive, Easy Auto Ship will cover the cost of a rental car until your vehicle arrives.

Additionally, Easy Auto Ship will reimburse you for the cost of a car wash if your vehicle shows up dirty following a shipment.